Is “No Return, No Exchange” policy allowed?
- No, it is not allowed. The prohibition on ...
I do not have information about the business address of the establishment I had a transaction with online, which I want to complain against, what shall I do?
- For concerns involving transactions against an alleged online ...
What if parties fail to settle amicably?
When no settlement is reached by the parties, the ...
What is DTI’s jurisdiction based on the Consumer Act of the Philippines?
Consumer complaints involving consumer products not falling under the ...
