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FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions2022-06-02T19:16:45+08:00
What is FTEB?2022-08-12T12:44:17+08:00

FTEB stands for Fair Trade Enforcement Bureau. It is one of the Bureaus under the Consumer Protection Group of the Department of Trade Industry.

For more information about FTEB, please visit: https://fairtrade.dti.gov.ph/about/

How can I contact FTEB?2022-08-12T12:43:59+08:00

Landline: (02) 215 1165
Email: fteb@dti.gov.ph 

Address: UPRC Building, 315 Sen. Gil Puyat Avenue, Makati City, Metro Manila, Philippines 1200

For more information on the contact details of FTEB and its specific divisions, please visit: https://fairtrade.dti.gov.ph/contact-us/

How to file a consumer complaint?2022-08-12T12:43:41+08:00

Complainants within Metro Manila may submit complaints by filling out the Online Complaints Form, or by sending their duly accomplished Complaint Form or complaint letter through email at consumercare@dti.gov.ph or in person to:

THE DIRECTOR
FAIR TRADE ENFORCEMENT BUREAU
DTI Fair Trade Enforcement Bureau (FTEB)
UPRC Building 315 Sen. Gil J. Puyat Ave.,
1200 Makati City, Philippines

What is the latest Suggested Retail Prices (SRPs) of Basic Necessities and Prime Commodities?2023-06-06T13:28:57+08:00

Check the latest SRP Bulletin for BNPCs here: www.dti.gov.ph/konsyumer/latest-srps-basic-necessities-prime-commodities 

For more information about BNPCs, please visit: www.fairtrade.dti.gov.ph/services/monitoring-and-enforcement/#bnpc 

What is IREGIS?2023-06-06T13:29:47+08:00

IRegIS or Integrated Registration and Information System of DTI, is created to align with the government’s Ease of Doing Business/Streamlining programs and health related precautionary measures.

For more information about IREGIS, please visit: www.iregis.dti.gov.ph

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