– For concerns involving transactions against an alleged online seller/scammer, without the contact information such as business address, you may directly file to either the Philippine National Police (PNP) or the National Bureau of Investigation (NBI).
NBI Anti-Cybercrime Division
NBI Building
Taft Avenue, Manila
Tel: (632) 523-8231 to 38 local: 3454, 3455
Email: ccd@nbi.gov.ph
NBI Anti-Fraud and Action Division
NBI Building
Taft Avenue, Ermita, Manila
523 8231 to 38 local 3491 & 3456
Email: afad@nbi.gov.ph
PNP-ACG Operations Center
Camp Crame, Quezon City
Tel: 8723-0401 local 5337 or 0998 598 8116
Email: cpiu@acg.pnp.gov.ph
cyber.response@acg.pnp.gov.ph
cru.acg@pnp.gov.ph