COMPLAINTS HANDLING
This page contains laws and implementing regulations related to Complaints Handling.
Mediation
Laws and Statutes
Implementing Rules and Regulations/Guidelines
Revised Rules of Mediation and Adjudication of the Department of Trade and Industry
Rules on Mediation in the Resolution of Inquiries, Complaints and/or Cases Filed with the Department of Trade and Industry (DTI) for Violations of the Consumer Act of the Philippines and Other Trade and Industry Laws Supplementing Department Administrative Order No. 07, series of 2006
Adjudication Process for Consumer Complaints
Laws and Statutes
Implementing Rules and Regulations/Guidelines
Revised Rules of Mediation and Adjudication of the Department of Trade and Industry
Instituting the Simplified and Uniform Rules of Procedure for Administrative Cases Filed with the Department of Trade and Industry (DTI) for Violations of the Consumer Act of the Philippines and Other Trade and Industry Laws
Adjudication Process for Formal Charges
Laws and Statutes
Defining the Responsibilities and Liabilities of Manufacturers, Importers, Traders, Wholesalers, Distributors, Retailers, Service Providers and or their Agents, with regard to Products/Services covered by Philippine Standards (PS) Certification Mark Scheme and Prescribing Penalties for Violation thereof of the Bureau of Product Standards (BPS)
An Act to Regulate the Use in Business Transactions of Names other than True Names, Prescribing the duties of the Director of the Bureau of Commerce and Industry* in its Enforcement, Providing penalties for violations thereof, and for Other Purposes.
Implementing Rules and Regulations/Guidelines
Revised Schedule of Administrative Fines for Violations of the Consumer Act of the Philippines and some Trade and Industry Laws
Instituting the Simplified and Uniform Rules of Procedure for Administrative Cases Filed with the Department of Trade and Industry (DTI) for Violations of the Consumer Act of the Philippines and Other Trade and Industry Laws
SALES PROMOTION PERMITS
This page contains laws and implementing regulations related to Sales Promotion Permits.
Laws and Statutes
Implementing Rules and Regulations/Guidelines
Addenda to Department Administrative Order No. 2, Series of 1993 (Rules and Regulations Implementing Republic Act No. 7394 (Consumer Act of the Philippines particularly Chapter VI thereof on Sales Promotion)
Prescribing a Schedule of Fees and Charges for Sales Promotion Activities
Rules and Regulations Implementing R.A. No. 7394
CERTIFICATE OF AUTHORITY TO IMPORT (CAI)
This page contains laws and implementing regulations related to Certificate of Authority to Import (CAI).
Issuance of CAI for No Dollar Importation Program (NDI)
Laws and Statutes
The Comprehensive Motor Vehicle Development Program
Providing for a Comprehensive Industrial Policy and Directions for the Motor Vehicle Development Program and its Implementing Guidelines
Implementing Rules and Regulations/Guidelines
Guidelines to Implement Executive Order No. 156, Providing a Comprehensive Industrial Policy and Directions for the Motor Vehicle Development Program
Issuance of CAI for Officials of the Diplomatic Corps and International Organizations (ODC)
Laws and Statutes
The Comprehensive Motor Vehicle Development Program
Providing for a Comprehensive Industrial Policy and Directions for the Motor Vehicle Development Program and its Implementing Guidelines
Implementing Rules and Regulations/Guidelines
Guidelines to Implement Executive Order No. 156, Providing a Comprehensive Industrial Policy and Directions for the Motor Vehicle Development Program
Issuance of CAI for Completely Built-Up Units Program (CBU)
Laws and Statutes
The Comprehensive Motor Vehicle Development Program
Providing for a Comprehensive Industrial Policy and Directions for the Motor Vehicle Development Program and its Implementing Guidelines
Implementing Rules and Regulations/Guidelines
Guidelines to Implement Executive Order No. 156, Providing a Comprehensive Industrial Policy and Directions for the Motor Vehicle Development Program
Issuance of CAI for Spare Parts (SP)
Laws and Statutes
The Comprehensive Motor Vehicle Development Program
Providing for a Comprehensive Industrial Policy and Directions for the Motor Vehicle Development Program and its Implementing Guidelines
Implementing Rules and Regulations/Guidelines
Guidelines to Implement Executive Order No. 156, Providing a Comprehensive Industrial Policy and Directions for the Motor Vehicle Development Program
Issuance of CAI for Completely Knocked Down Parts and Components Program (CKD)
Laws and Statutes
Guidelines for the Mandatory Accreditation of Rebuilding Centers
Issuance of CAI for Donated Vehicles to Local Government Units (LGUs)
Laws and Statutes
Exempting Donated Used Motor Vehicles to Local Government Units from the Prohibition of Importation of Used Motor Vehicles Under Article 2, Section 3 of Executive Order No. 156 (s. 2002) entitled “Providing for a Comprehensive Industrial Policy and Directions for the Motor Vehicle Development Program and its Implementing Guidelines” and from the Imposition of Specific Additional Duty Under Executive Order No. 418 (s. 2005) entitled “Modifying the Tariff Nomenclature and Rates of Import Duty on Used Motor Vehicles Under Section 104 of the Tariff and Customs Code of 1978 (Presidential Decree No. 1464, as Amended)”)
Implementing Rules and Regulations/Guidelines
Guidelines for the No Dollar Importation (NDI) of Used Motor Vehicles by Local Government Units (LGUs) through donation, issued by the Inter-Agency Committee on Used Trucks and Engines (IAC-UTE)
Issuance of CAI for Government Importation (GI)
Laws and Statutes
Importations and Direct Payments
ACCREDITATION
This page contains laws and implementing regulations related to Accreditation.
Service and Repair Enterprises (SREs)
Laws and Statutes
Private Emission Testing Centers (PETCs)
Laws and Statutes
Rules and Regulations concerning the issuance of DTI Accreditation of Motor Vehicle Private Emission Testing Centers
Implementing Rules and Regulations/Guidelines
Guidelines for Accreditation and Authorization of Motor Vehicle Emission Testing Centers
Sea Freight Forwarders (SFFs)
Laws and Statutes
Further Amending Executive Order No. 495, Series of 1991, as amended by, By Providing for the Regularization of the Philippine Shippers’ Council
Implementing Rules and Regulations/Guidelines
Revised Rules on Freight Forwarding
Truck Rebuilding Center
Laws and Statutes
Guidelines for the Mandatory Accreditation of Rebuilding Centers
OTHER APPLICATIONS
This page contains laws and implementing regulations related to Other Applications.
Licensing of General Bonded Warehouse
Laws and Statutes
Amending the Provisions of Commerce Administrative Order No. 11-1 C As Amended, to Conform with the Provisions of Act No. 3893 as Amended by Republic Act No. 247
An Act the Amend Numbered Thirty-Eight and Ninety-Three Entitled “Bonded Warehouse Act,” Extending the Scope and Purview Thereof, Providing Penalties for Violations Thereof, and Appropriating Funds Needed Thereof, and For Other Purposes
An Act to Regulate the Business of Receiving Rice for Storage, Giving the Director of Commerce and Industry the Duty to Enforce If, Providing Penalties for Violation of the Provisions, Exempting Cooperative Marketing Associations of Rice Producers from Application Thereof, Repealing Act Numbered Thirty-Four Hundred and Sixty-Nine and for Other Purposes.
Certificate of Authority for Ship and Merchandise Broker
Laws and Statutes
Rules and Regulations Governing the Licensing and Bonding Stock or Bond, Merchandise, Money or Exchange, Ship and Real Estate Brokers
Certificate of Registration of Bulk Sales
Laws and Statutes
An Act Amending Section Nine of Act Numbered Three Thousand Nine Hundred and Fifty-Two, Entitled “An Act Regulate the Sale, Transfer, Mortgage, or Assignment of Goods, Wares, Merchandise, Provisions or Materials in Bulk, and Prescribing Penalties for the Violation of the Provisions Thereof
An Act to Regulate the Sale, Transfer, Mortgage, or Assignment of Goods, Wares, Merchandise, Provisions or Materials in Bulk and Prescribing Penalties for the Violations Thereof
Issuance of Waiver under Presidential Decree 1466 (Flag Carriers)
Implementing Rules and Regulations/Guidelines
A Decree Amending Presidential Decree No. 894, As Amended
Revised Implementing Rules and Regulations for Presidential Decree No. 1466
Registration of Installation Facilities of Speed Limiter
Laws and Statutes
An Act Requiring the Mandatory Installation of Speed Limiter in Public Utility and Certain Types of Vehicle
Implementing Rules and Regulations/Guidelines
Guidelines for Registration of Installation Facilities of Speed Limiter
MONITORING AND ENFORCEMENT
This page contains laws and implementing regulations related to Monitoring and Enforcement.
Post Market Surveillance of Technical Regulations
Laws and Statutes
Implementing Rules and Regulations/Guidelines
Defining the Responsibilities and Liabilities of Manufacturers, Importers, Traders, Wholesalers, Distributors, Retailers, Service Providers and or their Agents, with regard to Products/Services covered by Philippine Standards (PS) Certification Mark Scheme and Prescribing Penalties for Violation thereof of the Bureau of Product Standards (BPS)
Price and Supply Monitoring of Basic Necessities and Prime Commodities
Laws and Statutes
Amendment of Certain Provisions in the Price Act
Implementing Rules and Regulations/Guidelines
Guidelines in the Implementation of Suggested Retail Price (SRP) of Basic Necessities and Prime Commodities under the Jurisdiction of the Department of Trade and Industry (DTI)
Amendments to the DTI, DA, DOH, DENR Joint Administrative Order No. 1, Series of 1993 (JAO 1, s. 1993) Otherwise Known as the Implementing Rules and Regulations of Republic Act No. 7581 (Price Act)
Rules and Regulations Implementing the Provisions of Chapter III Title V of the Republic Act No. 7394 otherwise known as the Consumer Act of the Philippines
Surveillance and Monitoring of Other Trade and Industry/Fair Trade Laws
Laws and Statutes
An Act to Regulate the Use in Business Transactions of Names other than True Names, Prescribing the duties of the Director of the Bureau of Commerce and Industry* in its Enforcement, Providing penalties for violations thereof, and for Other Purposes.
Implementing Rules and Regulations/Guidelines
Guidelines for Online Businesses Reiterating the Laws and Regulations Applicable to Online Businesses and Consumers
Guidelines for Payment Options on the Purchase of Consumer Products and Services
Rules and Regulations for Consumer Protection in a Transaction Covered by the Consumer Act of the Philippines through Electronic Means under the E-Commerce Act (R.A. 8792)
Revised Rules on Freight Forwarding
Rules and Regulations Implementing R.A. No. 7394
Enforcement Activities
Laws and Statutes
Instituting the Simplified and Uniform Rules of Procedure for Administrative Cases Filed with the Department of Trade and Industry (DTI) for Violations of the Consumer Act of the Philippines and Other Trade and Industry Laws
SPECIAL CONCERNS
This page contains laws and implementing regulations related to Special Concerns.
Safety Seal Certification
Implementing Rules and Regulations/Guidelines
Supplemental Guidelines of the Safety Seal Certification Program
Implementing Guidelines of the Safety Implementing Guidelines of the Safety Seal Certification Program
Minimum Public Health Standards Monitoring
Implementing Rules and Regulations/Guidelines
Health and Safety Guidelines Governing the Operations of Indoor and Outdoor Dine-In Services Under the Alert Levels System for COVID-19 Response
On-Site Operational Capacity of Business Establishments, Persons, and Activities in the National Capital Region Under the Pilot Implementation of Alert Levels System For COVID-19 Response
DTI and DOLE Supplemental Guidelines on Workplace Prevention and Control of COVID-19
