The Safety Seal Certification is a voluntary certification scheme that affirms that an establishment is compliant with the minimum public health standards set by the government and uses or integrates its contact tracing with

This online application system is particularly for establishments under the scope of the Department of Trade Industry which include the following:

  • Supermarkets, groceries, and membership shopping clubs
  • Convenience stores
  • Construction supply/hardware stores
  • Logistics service outlets
  • Barbershops and salons
  • Service and repair shops


The following are the minimum eligibility requirements to qualify for the Safety Seal certification:

  1. Compliance with registration or accreditation requirements (e.g., Mayor’s permit, DTI/SEC registration, or DOT accreditation);
  2. Use of or any contact tracing tool integrated with the same
  3. Enforcement of the Minimum Public Health Standards (MPHS), including the following, as applicable:
    1. Putting up of Screening or Triage area at different points-of-entry where:
      1. employees submit health declaration and/or symptoms are assessed
      2. non-contact temperature check is performed to all employees, customers, and any individuals who enter the premises
      3. customers and other individuals who enter the premises are asked to register with
      4. as applicable, an isolation area shall be installed for symptomatic employees and once identified as a suspect COVID-19 case shall be reported to the Barangay Health and Emergency Response Team (BHERT) immediately for proper observance of COVID-19 protocols
    2. Availability of handwashing stations, soap and sanitizers, and hand drying equipment or supplies (e.g., single use paper towel) to employees and clients/visitors which are placed in strategic locations in the establishment
    3. Observance of physical distancing or spacing through installation of physical barriers in enclosed areas where physical distancing may be compromised, i.e., blocking off of chairs, use of markers or stickers on the floor for spacing
    4. Ensure adequate air exchange in enclosed (indoor) areas as cited in DOLE Department Order No. 224-21 or the Guidelines on Ventilation for Workplaces and Public Transport to Prevent and Control the Spread of COVID-19
    5. Disinfection protocol in accordance with DOH Department Memorandum No. 2020-0157 and 0157-A or the”Guidelines on Cleaning and Disinfection in Various Settings as an Infection Prevention and Control Measure Against COVID-19 and Cleaning and Disinfection of Environmental Surfaces in the Context of COVID-19 by the World Health Organization (WHO)
      1. Regular sanitization of chairs, desks, tables, counters, pens, doorknobs, equipment, devices, workstations, comfort rooms, and other high-touch surfaces
    6. Wearing of facemasks, face shields, especially in enclosed places and wearing of other protective outer garments as warranted
    7. Establishment of a referral system for medical and psychosocial services
    8. Designation of Safety Officer who shall:
      1. coordinate with the appropriate bodies for support and referral to community-based isolation facilities for confirmed cases with mild symptoms, and to health facilities for severe and critical care; and
      2. undertake contact tracing or coordinate the conduct thereof; and
      3. monitor status of employees quarantined or isolated; and
      4. implement return to work policies.
    9. Facility for proper storage, collection, treatment, and disposal of used facemasks and other infectious waste




The following agencies shall be the Issuing Authorities of the Safety Seal

Issuing Authority Establishments Complaint Hotline
Department of the Interior and Local Government (DILG)/Philippine National Police (PNP)
  • City Halls, Municipal Halls, Provincial Capitols
  • All other Local Government Unit facilities and buildings
  • Police Camps and Stations
  • Bureau of Fire Protection Offices and Fire Stations
  • Provincial/District/City Jails
  • Barangay halls and other barangay facilities
  • All other public establishments not covered by the other Issuing Agencies
Public Assistance and Complaints Center
Telephone: (892) 50343 | (892) 51144
Globe: (0927) 422 6300
Smart: (0931) 384 9272
Local Government Unit (City or Municipality)
  • Malls
  • Wet markets
  • Other retail stores
  • Restaurants outside Hotels/Resorts
  • Fast food, Eateries, Coffeeshops, etc.
  • Banks, money changers, pawnshops, remittance centers
  • Car wash
  • Laundry service centers
  • Art galleries, libraries, museums, zoo
  • Sports centers
  • Tutorial, Testing, and Review Centers
  • Gyms
  • Spas
  • Cinemas
  • Arcades
  • All other private establishments
Public Assistance and Complaints Desk (PACD)
Department of Labor and Employment
  • Manufacturing
  • Construction sites
  • Utilities (Electric, Water, Gas, Air conditioning Supply, Sewerage, Waste Management)
  • Information and Communication companies (Private Publication, News, Movie Production, TV and Radio Companies)
  • Warehouses
Department of Tourism
  • Primary Tourism Enterprises
    • Accommodation Establishments (Hotels, Resorts, Apartment Hotels, and other Accredited Accommodation Establishments)
    • Travel and Tour Services
    • Meetings, Incentives, Conferences & Events (MICE) Venues/Facilities
  • Restaurants inside Hotels/Resorts or DOT Hotline (1-386)
Department of Trade and Industry
  • Groceries, supermarkets, membership shopping clubs
  • Convenience stores
  • Construction supply/ hardware stores
  • Logistics Service Providers (outlets)
  • Barbershops and Salons
  • Service and Repair Shops
DTI Direct (1-384)