DTI’s Jurisdiction

For complaints involving violation of Consumer Act under DTIs jurisdiction and other Fair Trade Laws:

Atty. Genaro C. Jacob
Mediation Division
Fair Trade Enforcement Bureau
Department of Trade and Industry
Fair Trade Enforcement Bureau (FTEB)
UPRC Building 315 Sen. Gil J. Puyat Ave.,
1200 Makati City, Philippines

Through the following email addresses:
fteb@dti.gov.ph or consumercare@dti.gov.ph

For complainants residing outside Metro Manila,
please refer to the directory for the appropriate provincial office.

Non-DTI or Other Government Agencies