DTI spearheads talks with other consumer protection agencies
The Department of Trade and Industry (DTI) has been coordinating with various government agencies when handling consumer policy inquiries. Under its ‘no wrong door policy”, the Consumer Protection Group (CPG) handles all inquiries referred to it, including those beyond its jurisdiction, by forwarding the same to the appropriate government agency for action. Under this policy, the DTI may extend its assistance to the consumer in following up on the status of the policy inquiry. Relative to this, the ConsumerNet is a networking and coordinating ...
DTI seizes over P300K of illegal vape in Quezon City ops
The enhanced monitoring led by the DTI-FTEB Director Atty. Fhillip D. Sawali revealed that out of the 20 monitored retail firms, 7 non-compliant firms were issued with Notice of Violation (NOV), mandating them to submit an explanation within 48 hours from the receipt of notice. Vape shops were found violating provisions of Republic Act (R.A.) No. 11900 or the “Vaporized Nicotine and Non-Nicotine Products Regulation Act” by selling vapor products appealing to minors, such as the presence of fruit animations, candy brand, dessert flavors; and packaging that ...
DTI Cracks Down almost P6M of Uncertified Products and Vape in CALABARZON
The Department of Trade and Industry (DTI), through the Fair-Trade Enforcement Bureau (FTEB) bans the sale of uncertified products worth PhP5,844,282.75 during intensified consecutive enforcement operations in CALABARZON from 26, 27, and 29 February 2024 and 01 March 2024. Following the ramped-up enforcement in Cavite, Laguna, Batangas, and Quezon, the DTI-FTEB enforcement team sealed and pulled out uncertified products including plastic pipes and ceramic products, steel products, cement and other construction materials, lighting and wiring devices, household appliances, and vape products. Of the 226 monitored ...
DTI-FTEB tightens monitoring and enforcement on vape and other uncertified products
The Department of Trade and Industry-Fair Trade Enforcement Bureau (DTI-FTEB) ensured that businesses comply with trade and industry laws, following its ramped-up surveillance, monitoring, and enforcement activities on uncertified products in 2023. The Bureau monitored 3,718 firms in compliance with the Price Act. Likewise, the DTI enforcement unit conducted onsite monitoring and enforcement of the Law on Products Standards in 11,757 physical retail firms. Additionally, the FTEB’s dedicated Online Monitoring Units (OMUs) monitored 104,084 online firms. These efforts resulted in the issuance of 1,012 Show ...
DTI suspends sale of Flava Vape products to protect consumers and enforce Vape Law
Makati City–The Department of Trade and Industry (DTI), through the Fair Trade Enforcement Bureau (FTEB), orders the suspension of the sale, manufacturing, import, and distribution of Flava Corporation’s vape products on March 15. Citing Executive Order No. 913 and Department Order No. 07, Series of 2006, the FTEB’s Adjudication Division issued a Preliminary Order halting the trade of Flava Corporation’s vape products. The order aims to “preserve the integrity of the subject products and to prevent the continuance of the acts complained of.” These ...
DTI-FTEB’s permit processing records zero backlogs, 95.52% client satisfaction rating
The Department of Trade and Industry (DTI), through the Fair Trade Enforcement Bureau (FTEB), reported on 14 March 2024 that the it has achieved zero backlogs and processed a total of 40,273 DTI permits, licenses, and accreditation applications in 2023. Of the total applications processed, 26,539 (66%) were Sales Promotion Permits, 11,903 (30%) were Certificates of Authority to Import (CAIs) and Accreditation, and 1,831 (4%) were Business Licensing and Accreditation-related licenses and certificates. Meanwhile, 38,769 were applications from new business transactions while 1,504 were renewal ...
FTEB continues to lead in fair and efficient consumer complaints handling with its digital services
The Fair-Trade Enforcement Bureau (FTEB) of the Department of Trade and Industry (DTI) continues to provide fair and efficient redress to consumers in adherence to Department Administrative Order (DAO) No. 13-02, Series of 2013, the resolution of complaints within the jurisdiction of the DTI. The FTEB received a total of 28,824 complaints in 2023, 8,937 (31%) of which were mediated and adjudicated, while 19,887 (69%) were endorsed to other concerned government agencies consistent with the “No Wrong Door” policy. Furthermore, among the complaints received, ...
