Website Feedback Form

We appreciate any suggestion. Please fill out the form to provide us with your ideas on how we can improve our website.

Please rate this website from scale of 4 stars to 1 star

With 4 being the highest and 1 being the lowest

Navigation of the site *
Content of the site *
Speed of the site *
Are you PWD? *

PERSONAL INFORMATION
Whenever you submit to us personally or electronically, your inquiries, applications, complaints and other similar concerns, the following data are collected:
  1. Full Name;
  2. Company Information;
  3. Home/Office Address/es;
  4. E-mail Address;
  5. Contact Numbers;
  6. Other pertinent information relative to your concern
PROCESSING
This information is utilized for documentation and processing within FTEB, and shall not, as a general rule, be shared to any outside party. However, information that require public access (business names, sales promotion activities, etc.) shall be disclosed with limitations on unrelated personal information. For consumer complaints, notices, and other processes containing personal and material information shall be sent to both parties to enable us to properly address consumer complaints. Rest assured that any and all information shared with us shall be dealt with to render appropriate action and shall be stored in a timely and orderly manner.
PROTECTION MEASURES
Access to the personal information is limited only to authorized FTEB personnel. Transfer of data shall be facilitated through hardcopies, and email correspondence. Your data shall be encoded and stored in a database and shall remain in our system five (5) years after your inquiries, applications, complaints and other similar concerns are properly addressed. After which, physical records shall be shredded, while digital records shall be anonymized.
RIGHT TO ACCESS INFORMATION
You have the right to:
  • Ask for a copy of any of your personal information; and
  • Request for correction if the information gathered is wrong by contacting the appropriate division.
Privacy Agreement *

CSF Online Survey

Citizen's Charter Enrolled Services

For each criterion below, please choose your Rating. For every DISSATISFIED or VERY DISSATISFIED rating you will give, please provide reason/s.

1. RESPONSIVENESS

a. Willingness to provide service *
b. Clarity and Accuracy of Information *

2. INTEGRITY

a. Transparency in performing the required services or tasks *
b. Fairness and honesty in rendering service *

3. RELIABILITY

a. Delivery of service within the prescribed turn-around time *
b. Service expectation is achieved *

4. ASSURANCE

a. Expertise/knowledge *
b. Advice given on concerns related to the availed service *

5. COMMUNICATION

a. Use of understandable means of communication *
b. Timely communication of updates on transaction *

6. COST/S (Not applicable to CONSUMER COMPLAINTS)

a. Mode of payment *
b. Amount of fee collected *

7. ACCESS AND FACILITIES

a. Accessibility of DTI office *
b. Amenities for comfortable transaction *
c. Cleanliness *

8. OUTCOME

Result of service/s rendered *

PERSONAL INFORMATION
Whenever you submit to us personally or electronically, your inquiries, applications, complaints and other similar concerns, the following data are collected:
  1. Full Name;
  2. Company Information;
  3. Home/Office Address/es;
  4. E-mail Address;
  5. Contact Numbers;
  6. Other pertinent information relative to your concern
PROCESSING
This information is utilized for documentation and processing within FTEB, and shall not, as a general rule, be shared to any outside party. However, information that require public access (business names, sales promotion activities, etc.) shall be disclosed with limitations on unrelated personal information. For consumer complaints, notices, and other processes containing personal and material information shall be sent to both parties to enable us to properly address consumer complaints. Rest assured that any and all information shared with us shall be dealt with to render appropriate action and shall be stored in a timely and orderly manner.
PROTECTION MEASURES
Access to the personal information is limited only to authorized FTEB personnel. Transfer of data shall be facilitated through hardcopies, and email correspondence. Your data shall be encoded and stored in a database and shall remain in our system five (5) years after your inquiries, applications, complaints and other similar concerns are properly addressed. After which, physical records shall be shredded, while digital records shall be anonymized.
RIGHT TO ACCESS INFORMATION
You have the right to:
  • Ask for a copy of any of your personal information; and
  • Request for correction if the information gathered is wrong by contacting the appropriate division.
Privacy Agreement *

Contact Us Form

FAIR TRADE ENFORCEMENT BUREAU

If you have a question or concern, feel free to message us. We will try to respond as soon as possible. Kindly double check your email address before submitting this form.

Email: fteb@dti.gov.ph

PERSONAL INFORMATION
Whenever you submit to us personally or electronically, your inquiries, applications, complaints and other similar concerns, the following data are collected:
  1. Full Name;
  2. Company Information;
  3. Home/Office Address/es;
  4. E-mail Address;
  5. Contact Numbers;
  6. Other pertinent information relative to your concern
PROCESSING
This information is utilized for documentation and processing within FTEB, and shall not, as a general rule, be shared to any outside party. However, information that require public access (business names, sales promotion activities, etc.) shall be disclosed with limitations on unrelated personal information. For consumer complaints, notices, and other processes containing personal and material information shall be sent to both parties to enable us to properly address consumer complaints. Rest assured that any and all information shared with us shall be dealt with to render appropriate action and shall be stored in a timely and orderly manner.
PROTECTION MEASURES
Access to the personal information is limited only to authorized FTEB personnel. Transfer of data shall be facilitated through hardcopies, and email correspondence. Your data shall be encoded and stored in a database and shall remain in our system five (5) years after your inquiries, applications, complaints and other similar concerns are properly addressed. After which, physical records shall be shredded, while digital records shall be anonymized.
RIGHT TO ACCESS INFORMATION
You have the right to:
  • Ask for a copy of any of your personal information; and
  • Request for correction if the information gathered is wrong by contacting the appropriate division.
Privacy Agreement *

Website Feedback Form

We appreciate any suggestion. Please fill out the form to provide us with your ideas on how we can improve our website.

Please rate this website from scale of 4 stars to 1 star

With 4 being the highest and 1 being the lowest

Navigation of the site *
Content of the site *
Speed of the site *
Are you PWD? *

PERSONAL INFORMATION
Whenever you submit to us personally or electronically, your inquiries, applications, complaints and other similar concerns, the following data are collected:
  1. Full Name;
  2. Company Information;
  3. Home/Office Address/es;
  4. E-mail Address;
  5. Contact Numbers;
  6. Other pertinent information relative to your concern
PROCESSING
This information is utilized for documentation and processing within FTEB, and shall not, as a general rule, be shared to any outside party. However, information that require public access (business names, sales promotion activities, etc.) shall be disclosed with limitations on unrelated personal information. For consumer complaints, notices, and other processes containing personal and material information shall be sent to both parties to enable us to properly address consumer complaints. Rest assured that any and all information shared with us shall be dealt with to render appropriate action and shall be stored in a timely and orderly manner.
PROTECTION MEASURES
Access to the personal information is limited only to authorized FTEB personnel. Transfer of data shall be facilitated through hardcopies, and email correspondence. Your data shall be encoded and stored in a database and shall remain in our system five (5) years after your inquiries, applications, complaints and other similar concerns are properly addressed. After which, physical records shall be shredded, while digital records shall be anonymized.
RIGHT TO ACCESS INFORMATION
You have the right to:
  • Ask for a copy of any of your personal information; and
  • Request for correction if the information gathered is wrong by contacting the appropriate division.
Privacy Agreement *

CSF Online Survey

Citizen's Charter Enrolled Services

For each criterion below, please choose your Rating. For every DISSATISFIED or VERY DISSATISFIED rating you will give, please provide reason/s.

1. RESPONSIVENESS

a. Willingness to provide service *
b. Clarity and Accuracy of Information *

2. INTEGRITY

a. Transparency in performing the required services or tasks *
b. Fairness and honesty in rendering service *

3. RELIABILITY

a. Delivery of service within the prescribed turn-around time *
b. Service expectation is achieved *

4. ASSURANCE

a. Expertise/knowledge *
b. Advice given on concerns related to the availed service *

5. COMMUNICATION

a. Use of understandable means of communication *
b. Timely communication of updates on transaction *

6. COST/S (Not applicable to CONSUMER COMPLAINTS)

a. Mode of payment *
b. Amount of fee collected *

7. ACCESS AND FACILITIES

a. Accessibility of DTI office *
b. Amenities for comfortable transaction *
c. Cleanliness *

8. OUTCOME

Result of service/s rendered *

PERSONAL INFORMATION
Whenever you submit to us personally or electronically, your inquiries, applications, complaints and other similar concerns, the following data are collected:
  1. Full Name;
  2. Company Information;
  3. Home/Office Address/es;
  4. E-mail Address;
  5. Contact Numbers;
  6. Other pertinent information relative to your concern
PROCESSING
This information is utilized for documentation and processing within FTEB, and shall not, as a general rule, be shared to any outside party. However, information that require public access (business names, sales promotion activities, etc.) shall be disclosed with limitations on unrelated personal information. For consumer complaints, notices, and other processes containing personal and material information shall be sent to both parties to enable us to properly address consumer complaints. Rest assured that any and all information shared with us shall be dealt with to render appropriate action and shall be stored in a timely and orderly manner.
PROTECTION MEASURES
Access to the personal information is limited only to authorized FTEB personnel. Transfer of data shall be facilitated through hardcopies, and email correspondence. Your data shall be encoded and stored in a database and shall remain in our system five (5) years after your inquiries, applications, complaints and other similar concerns are properly addressed. After which, physical records shall be shredded, while digital records shall be anonymized.
RIGHT TO ACCESS INFORMATION
You have the right to:
  • Ask for a copy of any of your personal information; and
  • Request for correction if the information gathered is wrong by contacting the appropriate division.
Privacy Agreement *

Contact Us Form

FAIR TRADE ENFORCEMENT BUREAU

If you have a question or concern, feel free to message us. We will try to respond as soon as possible. Kindly double check your email address before submitting this form.

Email: fteb@dti.gov.ph

PERSONAL INFORMATION
Whenever you submit to us personally or electronically, your inquiries, applications, complaints and other similar concerns, the following data are collected:
  1. Full Name;
  2. Company Information;
  3. Home/Office Address/es;
  4. E-mail Address;
  5. Contact Numbers;
  6. Other pertinent information relative to your concern
PROCESSING
This information is utilized for documentation and processing within FTEB, and shall not, as a general rule, be shared to any outside party. However, information that require public access (business names, sales promotion activities, etc.) shall be disclosed with limitations on unrelated personal information. For consumer complaints, notices, and other processes containing personal and material information shall be sent to both parties to enable us to properly address consumer complaints. Rest assured that any and all information shared with us shall be dealt with to render appropriate action and shall be stored in a timely and orderly manner.
PROTECTION MEASURES
Access to the personal information is limited only to authorized FTEB personnel. Transfer of data shall be facilitated through hardcopies, and email correspondence. Your data shall be encoded and stored in a database and shall remain in our system five (5) years after your inquiries, applications, complaints and other similar concerns are properly addressed. After which, physical records shall be shredded, while digital records shall be anonymized.
RIGHT TO ACCESS INFORMATION
You have the right to:
  • Ask for a copy of any of your personal information; and
  • Request for correction if the information gathered is wrong by contacting the appropriate division.
Privacy Agreement *