Complainants within Metro Manila may submit complaints by sending their duly accomplished Complaint Form or complaint letter through email at consumercare@dti.gov.ph or in person to:

THE DIRECTOR
FAIR TRADE ENFORCEMENT BUREAU
DTI Fair Trade Enforcement Bureau (FTEB)
5th Flr., Trade and Industry Building
361 Sen. Gil J. Puyat Ave.,

1200 Makati City, Philippines